Zebra Desktop Printer is powerful in event onsite badge printing. This tutorial will guide you through the setup of EventNook badge printing with Zebra ZD500 and ZD620.

The whole setup mainly consists of three parts: Zebra Printer setup, Printopia Software setup, and EventNook Kiosk App setup. You can click on the hyperlinks to navigate to the respective sections.

Here is a video walkthrough of the whole process:

We also have several reminders for you during the setup process, click on the following hyperlinks to check them out.

 

Zebra Printer Settings

Media Type and Sensor Adjustment

There are three possible media types you can use for this printer: the ones with black marks (Mark Sensing), and others with punched holes or gaps (Web Sensing), and continuous labels (Continuous). Zebra comes with a sensor that can identify both of these marks and therefore knows where to stop printing. 

To select your media type, go to the SETTINGS of your printer; in MEDIA TYPE, select:

  • GAP/NOTCH for punched holes or gaps (Web Sensing);
  • MARK for black marks (Mark Sensing); or 
  • CONTINUOUS for continuous labels.

GAP/NOTCH    MARK    CONTINUOUS

 

You also need to move the sensor on the printer to under the gap/notch, or black mark (This does not apply to CONTINUOUS in which case you need to set the Print Length).

Direct Thermal & Thermal Transfer

This Zebra printer supports two ways of printing — Direct Thermal and Thermal Transfer. Direct Thermal requires the labels or badges to be heat-sensitive, while Thermal Transfer requires an ink, toner, or ribbon.

  • Direct Thermal: In SETTINGS, go to PRINT METHOD and select DIRECT THERMAL;
  • Thermal Transfer: In SETTINGS, go to PRINT METHOD and select THERMAL TRANS.

Direct Thermal      Thermal Trans

 

Only Thermal Transfer method will require a ribbon. If this is the case for you, the following video will show you how to install and uninstall a ribbon.

 

Top & Left Position

The Top and Left position settings allows you to make minor adjustments to the top and left sides of your labels. It is suitable for some last-minute changes.

You can refer to Zebra Support for a detailed explanation.

Print Width

The print width controls the maximum width of the printed label. The default setting is the full width. Ideally, you do not need to change anything. If the printer width is too small, your badge content may be cut off. You can adjust accordingly if this happens.

Tear Off

Tear-Off adjustment allows more accurate label positioning

After calibration, we can make minor changes to the label position by using TEAR OFF in SETTINGSTo adjust, press (-) to pull the label back into the printer, and (+) to push the labels out. We have a short video to explain this if it seems confusing to you:

Note: You can also adjust the Darkness and Print Speed in SETTINGS. They might affect the quality of your badges and smoothness of your check-in process. We recommend setting DARKNESS to 28 and PRINT SPEED to 4 to ensure the best performance.

 

Printopia Software Settings

Printopia is a powerful and user-friendly tool for wireless printing. There are a few things to set up in this software to ensure your badge sizes and other parameters are correct.

DPI Settings

DPI stands for Dots Per Inch. It is the measure of the printing resolution; the higher the DPI, the higher the resolution of your printed badges.

To set up the DPI, go to Settings - Paper Handling - Resolution in Printopia. For Zebra ZD500 Printers, we recommend selecting 203 DPI. For Zebra ZD620 Printers, we recommend selecting 300 DPI.

Printopia Setting

Paper Handling

 

Resolution

Paper Size

You will need to set the paper size according to the specific paper you use. Usual badge sizes are 4' × 6' or 4' × 5'.

To change your Paper Size, go to Settings - Paper Handling - Paper Size.

Paper Size

 

Hopefully this guide has helped you in setting up your Zebra printer for badge printing! If you encountered any issues during the setup, please refer back to this guide or our Zebra Troubleshoot.

Last updated: 12-Sep-2019