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Online Payment with PayPal

EventNook allows you to connect your PayPal account for Online Payment

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Written by EventNook
Updated over a week ago

EventNook allows you to sell event tickets with online payment (accept payments) using the PayPal platform. You can instantly receive the payment from registrants into your own (company) PayPal account. Here is a short video guide for how to set up payment methods in Eventnook.

The following is the detailed step-by-step instruction for PayPal and how to set it up in Eventnook. You do not need to do anything technical since EventNook provides you with seamless out-of-the-box integrated features. All you need to do is open a PayPal Seller account, a.k.a merchant account (if you don't have it yet), and enter your PayPal account login email address on EventNook to accept the payment to your PayPal account.


1. What's PayPal?

PayPal Payments is a global payment processing platform that allows you to accept payment via various online payment methods - cards (Visa, Master, and Amex) and a PayPal account. PayPal is available in 202 countries and supports 25 major currencies.

2. Supported Countries and Currencies

PayPal is available in 200+ countries and supports 25 major currencies.

3. Supported Card

PayPal supports many credit cards, including Visa, MasterCard, American Express, Discover, JCB, Diner's Club, and EnRoute. Check cards or debit cards with either a Visa or MasterCard logo are supported and treated as a credit card.

Card types that are currently not compatible with PayPal Merchant Services are:

  • Procurement and private label credit cards (such as a department store credit card).

  • Debit cards requiring a numeric password and pin-pad for entry.

To have the latest updates on PayPal accepted cards, visit here.

4. Fees and Rates

PayPal fees will vary based on the country of the merchant account. To check the exact rates, visit the respective country website from the list of 200+ countries and select the country where your business entity is located.

For Singapore business entities, PayPal has a standard 3.9% + $0.50 SGD fee for domestic customers and 4.4% + fixed fee for international customers. For more information, you can visit Singapore seller fees.

5. How do I kick start accepting payment on EventNook with the PayPal platform?

  • Step 1 - Open a new account with PayPal
    (If you are an existing PayPal user, go to step 3)

    If you are new to PayPal and do not have an account yet, you need to open a merchant account with PayPal. You can register a new merchant account online https://www.paypal.com/us/business in a few minutes, and your account will be ready to accept payment immediately upon successful registration for the new account.

  • Step 2 – Verify your account.

    Verifying your PayPal account helps make PayPal even safer for everyone. By getting verified, you confirm your account's ownership and gain more credibility with your sellers and buyers. For more information, visit PayPal's account verification process.

  • Step 3 - Link your PayPal account on EventNook.

    After you have a verified PayPal account, you can provide your PayPal email address account on EventNook under the currency and payment setting of an event that you need to accept payment. For linking your PayPal account, refer to the steps below:

    • Go to My Events -> Manage -> Settings

    • Under the Essential Setup menu, choose Currency & Payment

    • Under the Currency & Payment setting, there is a section for PayPal under the Online Payment Methods.

    • Toggle the “YES, accept pay by PayPal” and enter your PayPal email address. You can read further detail by clicking Learn about PayPal

Here is how the payment options would be reflected from the registrants' end:

6. How to Refund to Registrants

In PayPal, refund payment is easy and straightforward. PayPal allows both partial and full refunds to your registrants.

To find out how to issue a refund, please refer to PayPal's Help Centre for more information.

Need Advice with PayPal Payment?

Please contact our team for advice and consultation.

Hope this article has helped you with setting up your PayPal account! We also offer another online payment gateway - Stripe and check how to accept payment with Stripe.

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