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How to Customize Confirmation Email
How to Customize Confirmation Email

Guide to customize confirmation email for your registrants

EventNook avatar
Written by EventNook
Updated over a week ago

A confirmation email will be sent to the registrants after they've completed and confirmed the registration. The email template can be customised with the content and sections such as QR Code e-ticket, Event Details and Receipt / View Registration Details. This is a short video guide for how to customize Email Templates.

The following is the step-by-step instruction for how to set up confirmation email templates.

To customize the email template and content:

  • Go to Manage My Events -> Manage -> Settings from the Main Page.

  • Choose the Email Template under the General Menu. Go to Confirmation Email, fill in the following details, and customize your email document.

    • From Name: Enter your company name/ organization name/ event name here. The attendees will receive the registration confirmation email under their custom names.

    • Reply-To Email: Enter your email here. When the attendees reply to the confirmation email for any assistance, the replied emails will be sent to that email, which then you can respond back.

    • Custom Email Subject: Customize your email subject here.

  • Click on Add Email Banner to add a Banner Image to the confirmation email. Simply click Remove Banner if you do not want to add or change the image.

  • On the right side, you will see the Choose Sections in the email consists of options you can add or remove from the confirmation email.

  • You can also add some custom and personalized content. With this feature, you can add Link or Images in the confirmation email.

  • To see your work in progress, click on Preview. After everything’s good, click on Save Changes.

  • You can try sending a Test email to check and review how the template looks in the registrant's email. If something needs to be changed, you are free to make changes.

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