A confirmation email will be sent to the registrants after they've completed and confirmed the registration. The email template can be customised with the content and sections such as QR Code e-ticket, Event Details and Receipt / View Registration Details. This is a short video guide for how to customize Email Templates.
The following is the step-by-step instruction for how to set up confirmation email templates.
To customize the email template and content:
Go to Manage My Events -> Manage -> Settings from the Main Page.
Choose the Email Template under the General Menu. Go to Confirmation Email, fill in the following details, and customize your email document.
From Name: Enter your company name/ organization name/ event name here. The attendees will receive the registration confirmation email under their custom names.
Reply-To Email: Enter your email here. When the attendees reply to the confirmation email for any assistance, the replied emails will be sent to that email, which then you can respond back.
Custom Email Subject: Customize your email subject here.
Click on Add Email Banner to add a Banner Image to the confirmation email. Simply click Remove Banner if you do not want to add or change the image.
On the right side, you will see the Choose Sections in the email consists of options you can add or remove from the confirmation email.
You can also add some custom and personalized content. With this feature, you can add Link or Images in the confirmation email.
To see your work in progress, click on Preview. After everything’s good, click on Save Changes.
You can try sending a Test email to check and review how the template looks in the registrant's email. If something needs to be changed, you are free to make changes.